Report now
To report suspected CSAE content or behavior on WakeFail, email support[AT]beebaby.ai with the subject line "CSAE Report" for prioritized handling. We respond within 24 hours. If a child is in immediate danger, please contact your local emergency services first.
01
What we mean by CSAE
"Child Sexual Abuse and Exploitation" ("CSAE") covers any conduct, attempted conduct, or material that sexually abuses, exploits, or solicits a person under 18 years of age, including but not limited to:
- Child Sexual Abuse Material (CSAM): creating, possessing, transmitting, displaying, or accessing images, videos, audio, or text that shows minors engaged in sexual conduct or being sexually exploited.
- Online grooming and sextortion: manipulating, coercing, or building trust with a minor to obtain sexual content, draw them into sexual conversation, or arrange offline contact.
- Sexualizing minors: portraying minors in a suggestive, provocative, or objectifying way — even when there's no nudity or explicit sexual act.
- Child sex trafficking: organizing, advertising, facilitating, or assisting the procurement of minors for sexual purposes.
- Adults impersonating minors: adults impersonating minors, or encouraging others to do so, to take part in sexual interaction.
This definition draws on the Google Play CSAE policy, 18 U.S.C. §2256, and internationally accepted anti-child-exploitation standards.
02
Zero tolerance
Core principle
WakeFail does not allow CSAE content, behavior, or intent on this platform in any form. Accounts found engaging in such conduct are permanently banned, and the related evidence is preserved and proactively reported to the relevant law enforcement authorities.
- Who can use WakeFail: only adults 18 and over. Registration requires an 18+ confirmation.
- What's prohibited: no user may upload, distribute, forward, discuss, or imply CSAE-related content on the platform.
- Consequences: any account that violates this standard is immediately and permanently banned. In serious cases, we cooperate with law enforcement to pursue criminal liability.
- Proactive reporting: for CSAE content we identify through detection or confirm through reports, we report to the relevant law enforcement authorities and child protection organizations as the law requires.
03
Prevention
We've built several product-level safeguards to reduce CSAE risk before it happens:
3.1 Strict age gating
- The first registration screen requires the user to confirm "I am 18 years of age or older." Without this confirmation, they can't proceed.
- Registration requires a real date of birth; users under 18 are blocked from completing it.
- If we find that a user submitted a false age, we terminate the account immediately and delete the related data.
- We're working on integrating third-party identity and age verification services in future versions to harden access controls further.
3.2 Content moderation and publishing limits
- Every video and photo a user uploads goes through our moderation pipeline. We're integrating mature third-party AI moderation services (including Sightengine, AWS Rekognition, and Hive Moderation) to automatically catch violating content, including suspected CSAM.
- Anything borderline that AI flags is escalated to a human review queue. Suspected CSAM is removed immediately when flagged.
- Published videos don't show up in the public feed until they've cleared moderation.
3.3 Safety in DMs and social interactions
- Users can block and report any other user who sends inappropriate content at any time.
- Privacy settings like "Block DMs from strangers" let users proactively cut down unwanted contact.
- Accounts that send the same or similar content to multiple users in a short window are automatically flagged and demoted in recommendations.
3.4 Optional video identity verification
- Users can opt in to video identity verification and earn a "Verified" badge. It raises real-identity confidence and cuts down on impersonation risk.
- For details, see Privacy Policy §3 — Video Identity Verification.
04
How we detect it
We combine user reports with automated detection to surface potential CSAE content:
- User reporting channels: every video, comment, DM, and user profile has a "Report" entry point. Reporting categories include a dedicated "Involves a minor / CSAE" option.
- Keyword and pattern detection: in DMs and posts, we scan in real time for keywords and grooming patterns that may indicate CSAE, and we intercept matches.
- Third-party AI moderation: we're integrating mature image and video moderation APIs to automatically catch suspected CSAM. Hits are removed and routed to human review.
- Proactive auditing: high-risk accounts — those with multiple reports or abnormal behavior — get sampled and reviewed manually.
Our transparency commitment
We will keep investing in better CSAE detection and will update this standard as Google Play, Apple App Store, and applicable legal requirements evolve.
05
How to report
Any user, parent, guardian, or third party can report suspected CSAE content or behavior through any of the channels below. All reports are handled anonymously — we don't disclose the reporter's identity to the reported party.
| Channel | How to use it | Response time |
|---|---|---|
| In-app reporting | Tap "Report" at the top right of any video, comment, DM, or user profile, then select "Involves a minor / CSAE." | Initial action within 24 hours |
| Dedicated reporting email | support[AT]beebaby.ai Use the subject line "CSAE Report" for prioritized handling. | First response within 24 hours |
| General support email | support[AT]beebaby.ai | Within 72 hours |
In an emergency
If you come across content involving a minor in immediate real-world danger, please call your local emergency services first. Preserve evidence and notify us in parallel.
06
How we respond to reports
- Immediate removal (within 24 hours at the latest): content reasonably suspected of CSAE is taken off the platform right away so no other user can access it.
- Evidence preservation: we preserve the content, the uploader's account info, device fingerprint, IP address, and timestamps. We retain this evidence for up to 12 months — or as long as the law requires — to support law enforcement investigations.
- Account action: accounts confirmed to have violated this standard are permanently banned, the related data is frozen, and re-registration is prohibited.
- Proactive reporting to authorities: for content involving CSAM, we proactively report to the relevant law enforcement and child protection organizations as the law requires (see §07).
- Victim assistance: if a report involves an identifiable minor victim, we provide reasonable assistance and cooperate with law enforcement throughout the follow-up investigation.
- Letting the reporter know: we let the reporter know what came of the report, without sharing investigative details.
07
Working with law enforcement and NGOs
WakeFail proactively cooperates with the authorities and organizations below, and responds to lawful requests from law enforcement:
- NCMEC (National Center for Missing & Exploited Children, USA): for CSAM involving minors in the United States, we report to the CyberTipline as required by 18 U.S.C. §2258A.
- INTERPOL and local law enforcement: for cross-border cases, we cooperate with the competent authorities of the relevant country or region.
- Child protection NGOs: we participate in industry best practices and shared denylist initiatives — including the Internet Watch Foundation (IWF) and similar organizations.
Evidence retention carve-out
For accounts and content suspected of CSAE, even after the account is deleted, we continue to retain the related evidence as long as the law requires, so we can support law enforcement investigations. This retention is limited to that purpose and is separate from our normal user-data retention periods.
08
User education
We commit to actively educating users, parents, and the broader community in the following ways:
- In-app notices: CSAE prevention information is shown prominently at reporting entry points and on the community guidelines page.
- New user onboarding: registration clearly tells users that CSAE-related conduct is prohibited and spells out the consequences.
- Community Guidelines: our Community Guidelines explicitly prohibit any content involving minors.
- For parents and guardians: this page is public so parents and guardians can review it and talk through the risks with minors.
For parents and guardians
If you find that a minor is using this platform, please:
- Help the minor stop using the app immediately. WakeFail is only for users 18 and over.
- Report the account to us at support[AT]beebaby.ai — we'll verify and act within 24 hours.
- If you suspect the minor is being targeted by online grooming or sexual exploitation, contact local law enforcement right away and preserve evidence.
09
Contact us
If you have questions about this CSAE prevention standard, or you'd like to report something, ask a question, or help with an investigation, here's how to reach us:
| Purpose | Contact |
|---|---|
| CSAE reporting | support[AT]beebaby.ai (subject: "CSAE Report") |
| Reporting a minor's account | support[AT]beebaby.ai (subject: "Minor Account Report") |
| General support | support[AT]beebaby.ai |
| Operating entity | BeeBaby HK Limited |
| Address | Rm 603, 6/F Laws Commercial Plaza, 788 Cheung Sha Wan Road, Hong Kong |
Last updated
This standard's effective and most recent update date: 2026-05-11. We'll continue to revise this standard as the law, platform policies, and industry best practices change. We'll publish material revisions on this page and announce them through in-app notifications.